Using fastCGI or not?

Hi.
We already don’t use fastCGI, I want to know will the response time of RT
through web increases if we use it? I’d appreciate if you can send me a
document that can explain about it, I have been looking for it, and I don’t
find any answer :slight_smile:
Regards

Hi.
We already don’t use fastCGI, I want to know will the response time of RT
through web increases if we use it? I’d appreciate if you can send me a
document that can explain about it, I have been looking for it, and I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of it?

Regards

Best regards, Ruslan.

Apparently it is using mod_perl (I read it is either fast CGI or mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t know. I
have been working on this server for like 4 days, years ago, someone else
had run it and he has left so we have no info. Does it cause problem? How
can I check if it is using proxy? I look for it while I am waiting for your
replies, we have problem in response time and this might be the reason.
Please send me if you know something and tell me how to check if there’s a
proxy being used, I am also newbie in RT.On Thu, Jul 4, 2013 at 6:38 PM, Ruslan Zakirov ruz@bestpractical.comwrote:

On Thu, Jul 4, 2013 at 4:14 PM, Alex Decalli alexdecalli71@gmail.comwrote:

Hi.
We already don’t use fastCGI, I want to know will the response time of RT
through web increases if we use it? I’d appreciate if you can send me a
document that can explain about it, I have been looking for it, and I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of it?

Regards


Best regards, Ruslan.

Oh my God, I think it doesn’t use mod_perl either! Is it possible to work
without them? I am doing this:

dpkg -l | grep mod_perl

And I have nothing! Is it the way I should check?On Fri, Jul 5, 2013 at 8:25 AM, Alex Decalli alexdecalli71@gmail.comwrote:

Apparently it is using mod_perl (I read it is either fast CGI or mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t know. I
have been working on this server for like 4 days, years ago, someone else
had run it and he has left so we have no info. Does it cause problem? How
can I check if it is using proxy? I look for it while I am waiting for your
replies, we have problem in response time and this might be the reason.
Please send me if you know something and tell me how to check if there’s a
proxy being used, I am also newbie in RT.

On Thu, Jul 4, 2013 at 6:38 PM, Ruslan Zakirov ruz@bestpractical.comwrote:

On Thu, Jul 4, 2013 at 4:14 PM, Alex Decalli alexdecalli71@gmail.comwrote:

Hi.
We already don’t use fastCGI, I want to know will the response time of
RT through web increases if we use it? I’d appreciate if you can send me a
document that can explain about it, I have been looking for it, and I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of it?

Regards


Best regards, Ruslan.

The package you’re looking for is libapache2-mod-perl2.

Cheers,
Dominic.On Fri, Jul 05, 2013 at 08:44:28AM +0200, Alex Decalli wrote:

Oh my God, I think it doesn’t use mod_perl either! Is it possible to work
without them? I am doing this:

dpkg -l | grep mod_perl

And I have nothing! Is it the way I should check?

On Fri, Jul 5, 2013 at 8:25 AM, Alex Decalli alexdecalli71@gmail.comwrote:

Apparently it is using mod_perl (I read it is either fast CGI or mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t know. I
have been working on this server for like 4 days, years ago, someone else
had run it and he has left so we have no info. Does it cause problem? How
can I check if it is using proxy? I look for it while I am waiting for your
replies, we have problem in response time and this might be the reason.
Please send me if you know something and tell me how to check if there’s a
proxy being used, I am also newbie in RT.

On Thu, Jul 4, 2013 at 6:38 PM, Ruslan Zakirov ruz@bestpractical.comwrote:

On Thu, Jul 4, 2013 at 4:14 PM, Alex Decalli alexdecalli71@gmail.comwrote:

Hi.
We already don’t use fastCGI, I want to know will the response time of
RT through web increases if we use it? I’d appreciate if you can send me a
document that can explain about it, I have been looking for it, and I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of it?

Regards


Best regards, Ruslan.

Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

signature.asc (198 Bytes)

Thanks, apparently I got it:

dpkg -l | grep libapache2-mod-perl2
ii libapache2-mod-perl2 2.0.4-7ubuntu1
Integration of perl with the Apache2 web server

I don’t know if I should ask this in another message or it is OK to ask
here, but there is NOTHING in httpd conf file on this server, I mean it
is empty, I have been reading this page:

http://requesttracker.wikia.com/wiki/ManualApacheConfig

and it says they should be configured, so where else might the
administrator have configured it? do u have any idea? (and apache2.conf
just includes httpd.conf and nothing else…)

And please tell me if I should ask it in separate messageOn Fri, Jul 5, 2013 at 10:11 AM, Dominic Hargreaves < dominic.hargreaves@it.ox.ac.uk> wrote:

The package you’re looking for is libapache2-mod-perl2.

Cheers,
Dominic.

On Fri, Jul 05, 2013 at 08:44:28AM +0200, Alex Decalli wrote:

Oh my God, I think it doesn’t use mod_perl either! Is it possible to work
without them? I am doing this:

dpkg -l | grep mod_perl

And I have nothing! Is it the way I should check?

On Fri, Jul 5, 2013 at 8:25 AM, Alex Decalli <alexdecalli71@gmail.com wrote:

Apparently it is using mod_perl (I read it is either fast CGI or
mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t know. I
have been working on this server for like 4 days, years ago, someone
else
had run it and he has left so we have no info. Does it cause problem?
How
can I check if it is using proxy? I look for it while I am waiting for
your
replies, we have problem in response time and this might be the reason.
Please send me if you know something and tell me how to check if
there’s a
proxy being used, I am also newbie in RT.

On Thu, Jul 4, 2013 at 6:38 PM, Ruslan Zakirov <ruz@bestpractical.com wrote:

On Thu, Jul 4, 2013 at 4:14 PM, Alex Decalli <alexdecalli71@gmail.com wrote:

Hi.
We already don’t use fastCGI, I want to know will the response time
of
RT through web increases if we use it? I’d appreciate if you can
send me a
document that can explain about it, I have been looking for it, and
I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of it?

Regards


Best regards, Ruslan.


Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

In Debian systems the main configuration file is /etc/apache2/apache2.conf.
(/etc/apache2/httpd.conf is mostly deprecated and has been removed
completely in Debian 7 (wheezy)).

Typically mod_perl will be enabled via symlinks in
/etc/apache2/mods-enabled but you should ready apache2.conf and look in
the directories referenced by any Include directives.

The Debian packages recommend that you include Apache configuration
snippets from /etc/request-tracker4.

Dominic.On Fri, Jul 05, 2013 at 10:32:54AM +0200, Alex Decalli wrote:

Thanks, apparently I got it:

dpkg -l | grep libapache2-mod-perl2
ii libapache2-mod-perl2 2.0.4-7ubuntu1
Integration of perl with the Apache2 web server

I don’t know if I should ask this in another message or it is OK to ask
here, but there is NOTHING in httpd conf file on this server, I mean it
is empty, I have been reading this page:

http://requesttracker.wikia.com/wiki/ManualApacheConfig

and it says they should be configured, so where else might the
administrator have configured it? do u have any idea? (and apache2.conf
just includes httpd.conf and nothing else…)

And please tell me if I should ask it in separate message

On Fri, Jul 5, 2013 at 10:11 AM, Dominic Hargreaves < dominic.hargreaves@it.ox.ac.uk> wrote:

The package you’re looking for is libapache2-mod-perl2.

Cheers,
Dominic.

On Fri, Jul 05, 2013 at 08:44:28AM +0200, Alex Decalli wrote:

Oh my God, I think it doesn’t use mod_perl either! Is it possible to work
without them? I am doing this:

dpkg -l | grep mod_perl

And I have nothing! Is it the way I should check?

On Fri, Jul 5, 2013 at 8:25 AM, Alex Decalli <alexdecalli71@gmail.com wrote:

Apparently it is using mod_perl (I read it is either fast CGI or
mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t know. I
have been working on this server for like 4 days, years ago, someone
else
had run it and he has left so we have no info. Does it cause problem?
How
can I check if it is using proxy? I look for it while I am waiting for
your
replies, we have problem in response time and this might be the reason.
Please send me if you know something and tell me how to check if
there’s a
proxy being used, I am also newbie in RT.

On Thu, Jul 4, 2013 at 6:38 PM, Ruslan Zakirov <ruz@bestpractical.com wrote:

On Thu, Jul 4, 2013 at 4:14 PM, Alex Decalli <alexdecalli71@gmail.com wrote:

Hi.
We already don’t use fastCGI, I want to know will the response time
of
RT through web increases if we use it? I’d appreciate if you can
send me a
document that can explain about it, I have been looking for it, and
I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of it?

Regards


Best regards, Ruslan.


Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

signature.asc (198 Bytes)

Thanks. In sites-available/default file, I see almost everything is the
default and untouched. It is included in apache.conf, BUT the following
line which seems to make apache to use mod_perl is commented:

#Include /etc/request-tracker3.8/apache2-modperl2.conf

How can I make sure that apache is already using modperl? is there any test
or something? and should I uncomment this line? (coz it seems I should…)On Fri, Jul 5, 2013 at 10:51 AM, Dominic Hargreaves < dominic.hargreaves@it.ox.ac.uk> wrote:

In Debian systems the main configuration file is /etc/apache2/apache2.conf.
(/etc/apache2/httpd.conf is mostly deprecated and has been removed
completely in Debian 7 (wheezy)).

Typically mod_perl will be enabled via symlinks in
/etc/apache2/mods-enabled but you should ready apache2.conf and look in
the directories referenced by any Include directives.

The Debian packages recommend that you include Apache configuration
snippets from /etc/request-tracker4.

Dominic.

On Fri, Jul 05, 2013 at 10:32:54AM +0200, Alex Decalli wrote:

Thanks, apparently I got it:

dpkg -l | grep libapache2-mod-perl2
ii libapache2-mod-perl2 2.0.4-7ubuntu1
Integration of perl with the Apache2 web server

I don’t know if I should ask this in another message or it is OK to ask
here, but there is NOTHING in httpd conf file on this server, I mean it
is empty, I have been reading this page:

http://requesttracker.wikia.com/wiki/ManualApacheConfig

and it says they should be configured, so where else might the
administrator have configured it? do u have any idea? (and apache2.conf
just includes httpd.conf and nothing else…)

And please tell me if I should ask it in separate message

On Fri, Jul 5, 2013 at 10:11 AM, Dominic Hargreaves < dominic.hargreaves@it.ox.ac.uk> wrote:

The package you’re looking for is libapache2-mod-perl2.

Cheers,
Dominic.

On Fri, Jul 05, 2013 at 08:44:28AM +0200, Alex Decalli wrote:

Oh my God, I think it doesn’t use mod_perl either! Is it possible to
work
without them? I am doing this:

dpkg -l | grep mod_perl

And I have nothing! Is it the way I should check?

On Fri, Jul 5, 2013 at 8:25 AM, Alex Decalli < alexdecalli71@gmail.com wrote:

Apparently it is using mod_perl (I read it is either fast CGI or
mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t
know. I
have been working on this server for like 4 days, years ago,
someone
else
had run it and he has left so we have no info. Does it cause
problem?
How
can I check if it is using proxy? I look for it while I am waiting
for
your
replies, we have problem in response time and this might be the
reason.
Please send me if you know something and tell me how to check if
there’s a
proxy being used, I am also newbie in RT.

On Thu, Jul 4, 2013 at 6:38 PM, Ruslan Zakirov < ruz@bestpractical.com wrote:

On Thu, Jul 4, 2013 at 4:14 PM, Alex Decalli < alexdecalli71@gmail.com wrote:

Hi.
We already don’t use fastCGI, I want to know will the response
time
of
RT through web increases if we use it? I’d appreciate if you can
send me a
document that can explain about it, I have been looking for it,
and
I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of
it?

Regards


Best regards, Ruslan.


Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN


Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

Thanks. In sites-available/default file, I see almost everything is the
default and untouched. It is included in apache.conf, BUT the following
line which seems to make apache to use mod_perl is commented:

#Include /etc/request-tracker3.8/apache2-modperl2.conf

How can I make sure that apache is already using modperl? is there any
test or something? and should I uncomment this line? (coz it seems I
should…)

look for the error.log or like for apache. There should be a line that will
tell you all these. You could restart apache2 and check the log again to
find out

In Debian systems the main configuration file is
/etc/apache2/apache2.conf.
(/etc/apache2/httpd.conf is mostly deprecated and has been removed
completely in Debian 7 (wheezy)).

Typically mod_perl will be enabled via symlinks in
/etc/apache2/mods-enabled but you should ready apache2.conf and look in
the directories referenced by any Include directives.

The Debian packages recommend that you include Apache configuration
snippets from /etc/request-tracker4.

Dominic.

Thanks, apparently I got it:

dpkg -l | grep libapache2-mod-perl2
ii libapache2-mod-perl2 2.0.4-7ubuntu1
Integration of perl with the Apache2 web server

I don’t know if I should ask this in another message or it is OK to ask
here, but there is NOTHING in httpd conf file on this server, I mean
it
is empty, I have been reading this page:

http://requesttracker.wikia.com/wiki/ManualApacheConfig

and it says they should be configured, so where else might the
administrator have configured it? do u have any idea? (and apache2.conf
just includes httpd.conf and nothing else…)

And please tell me if I should ask it in separate message

The package you’re looking for is libapache2-mod-perl2.

Cheers,
Dominic.

Oh my God, I think it doesn’t use mod_perl either! Is it possible
to work
without them? I am doing this:

dpkg -l | grep mod_perl

And I have nothing! Is it the way I should check?

Apparently it is using mod_perl (I read it is either fast CGI or
mod_perl,
so this should be mod_perl). And about proxy, honestly, I don’t
know. I
have been working on this server for like 4 days, years ago,
someone
else
had run it and he has left so we have no info. Does it cause
problem?
How
can I check if it is using proxy? I look for it while I am
waiting for
your
replies, we have problem in response time and this might be the
reason.
Please send me if you know something and tell me how to check if
there’s a
proxy being used, I am also newbie in RT.

Hi.
We already don’t use fastCGI, I want to know will the response
time
of
RT through web increases if we use it? I’d appreciate if you can
send me a
document that can explain about it, I have been looking for it,
and
I don’t
find any answer :slight_smile:

What do you use instead? mod_perl? Do you have proxy in front of
it?

Regards


Best regards, Ruslan.


Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN


Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?