Hi,
1/ are there a way to compare fields in a search condition, for exemple: to liste all
tickets that took more then a week to resolve them:
((status = ‘Resolved’) and (Resolved>Created +‘7 days’))
2/ not considere Weekend when comparing date: cf:
((Due > 0) and (status != ‘new’) and (Due>’-2 workings days’))
Best regards,
Shabou Malek