I’d like to change the “Resolve” action in the per-ticket tabs so that
it sends a response rather than a comment by default. (I’m curious
about the reasoning for the current default. It seems strange to me,
but maybe I just don’t get it.)
I made it work the way I want by copying html/Ticket/Elements/Tabs to
/usr/local/share and editing it (
— Tabs.~1~ Tue Jul 29 05:25:24 2003
+++ Tabs Thu Oct 16 12:05:38 2003
@@ -127,7 +127,7 @@
if ( $Ticket->Status ne ‘resolved’ ) {
$actions->{‘B’} = {
) but I hate having to copy the whole file like that.
Is there a way to do this via the callback which is already there
in Ticket/Elements/Tabs? I wouldn’t think so because $actions is
lexical, plus the $actions->{‘B’} assignment isn’t using ||=. Is
there an approach which would work?
I’m using the Debian testing build of RT 3.0.4.
Roderick Schertler
roderick@argon.org
Is there a way to do this via the callback which is already there
in Ticket/Elements/Tabs? I wouldn’t think so because $actions is
lexical, plus the $actions->{‘B’} assignment isn’t using ||=. Is
there an approach which would work?
No.
You could use it to add a new “ResolveReply” button though.
-R
I’d like to change the “Resolve” action in the per-ticket tabs so that
it sends a response rather than a comment by default. (I’m curious
about the reasoning for the current default. It seems strange to me,
but maybe I just don’t get it.)
I made it work the way I want by copying html/Ticket/Elements/Tabs to
/usr/local/share and editing it (
— Tabs.~1~ Tue Jul 29 05:25:24 2003
+++ Tabs Thu Oct 16 12:05:38 2003
@@ -127,7 +127,7 @@
if ( $Ticket->Status ne ‘resolved’ ) {
$actions->{‘B’} = {
) but I hate having to copy the whole file like that.
Is there a way to do this via the callback which is already there
in Ticket/Elements/Tabs? I wouldn’t think so because $actions is
lexical, plus the $actions->{‘B’} assignment isn’t using ||=. Is
there an approach which would work?
Passing $actions to a callback that’s called after the tabs are all
set would probably do it. I’ll take a patch (and a recommendation for
general actions hash design
I’m using the Debian testing build of RT 3.0.4.
–
Roderick Schertler
roderick@argon.org
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