Users cant view their own preferences

Hello,

I’m getting a pretty annoying problem here, since every user which is
not granted as superuser can’t access their preferences.

Is that normal ?
If not, how can I fix this ?

Thanks.

Vincent

Did you grant the “Modify Self” Right? I dont know it exactly but it could be that you have to set the “See config Tab” Right too…It could also be that u dont need this right and the user can set his preferences then on the very right upper corner via “preferences”. But im sure u need “Modify Self”.

Best regards,
Tommy!

Vincent Beau vincent@4pm.ie 2009-05-22 13:11:54 >>>

Hello,

I’m getting a pretty annoying problem here, since every user which is
not granted as superuser can’t access their preferences.

Is that normal ?
If not, how can I fix this ?

Thanks.

Vincent
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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Commercial support: sales@bestpractical.com

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Hello,

I’m getting a pretty annoying problem here, since every user which is
not granted as superuser can’t access their preferences.

Is that normal ?
If not, how can I fix this ?

Did you grant ModifySelf to everyone? I think that’s what determines whether
a user can change their preferences.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223


“Clothes make the man. Naked people have little or no influence on
society.”
– Mark Twain

This might have been changed when I played with the custom fields.

Anyway it works now, thanks a lot !

Best regards,

VincentOn 22/05/2009 12:18, Thomas Fluch wrote:

Did you grant the “Modify Self” Right? I dont know it exactly but it
could be that you have to set the “See config Tab” Right too…It
could also be that u dont need this right and the user can set his
preferences then on the very right upper corner via “preferences”. But
im sure u need “Modify Self”.
Best regards,
Tommy!

Vincent Beau vincent@4pm.ie 2009-05-22 13:11:54 >>>
Hello,

I’m getting a pretty annoying problem here, since every user which is
not granted as superuser can’t access their preferences.

Is that normal ?
If not, how can I fix this ?

Thanks.

Vincent


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com