Users can't see articles

Hi,

Has anybody on the list been able to make RTFM and its articles visible
to all users?
I have tried every rights (groups, queues, RTFM Global,…), but no luck!
Unless I set the “Let this user be granted rights” they don’t see RTFM!
Is this the way RTFM works?

Cheers,
Hossein

_____ _____ _____ _ _ _ _ ____ Hossein Rafighi
|_ || _ \ | || | | || _/ || __|TRIUMF, 4004 Wesbrook Mall
| | | |
| ) | | | | | || || |__ Vancouver BC, Canada, V6T 2A3
| | | _ / | | | _/ || _/ || |Voice: (604) 222-1047
| | | | \ \ | | | || | | || | Fax: (604) 222-1074
|| || _|
_| _/ || |||_| Website: http://www.triumf.ca