You should take a look at RT2. We've got the basic code in place to
allow RT to use an external system to get user info (though we’ve not yet
implemented any external authentication / user info providers.)
If you folks wanted to start looking at the right ways to do that, we’d
be overjoyed. Folks have talked about auth based on SSL certs, kerberos 4,
kerberos 5, and LDAP though I don’t believe anyone’s actually tried an
-jOn Fri, Jan 12, 2001 at 06:39:23PM +0100, Atif Ghaffar wrote:
We are in need of a trouble ticketing system that we want to deploy in
We have all our users in an LDAP directory and all information that you
need in the table "users"
can be retrieved from there.
Is it possible to get rt work with an LDAP server for fetching user
I had a very quick look at some code and see that users table is needed
cause rt is using sql to get username etc from users to show with
We want to avoid duplication of data.
I just would like to know if rt-team is interested to give LDAP as the
user-management backend and if there is already some code for it.
I will hack rt this weekend so it works with LDAP/DB.
If this functionality is of interest, we will be happy to contribute our
code to rt.
thanks && best regards
Internet Development Manager
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I have images of Marc in well worn combat fatigues, covered in mud,
sweat and blood, knife in one hand and PSION int he other, being
restrained by several other people, screaming “Let me at it!
Just let me at it!” Eichin standing calmly by with something
automated, milspec, and likely recoilless.
-xiphmont on opensource peer review