User Manual PDF

RT Users
1

Hello all,

Is there a PDF available somewhere that is a compilation
of UserManual - Request Tracker Wiki with updated
screenshots etc.?

Would anyone be interested in someone putting this together?

Thanks.

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

2

Hello all,

I’ve started something but it’s slow going. I’ll send the first draft soon.On 09/15/2010 01:04 PM, Mark Regensberg wrote:

Hi Robert

We use request tracker fairly extensively (also in SA :slight_smile:

I’m certainly interested in some consolidated form of documentation and happy to help create it - are you volunteering and looking for assistance, or hoping someone else has done or will do it?

Mark

On 15 Sep 2010, at 10:43 AM, Robert Gabriel wrote:

Hello all,

Is there a PDF available somewhere that is a compilation
of UserManual - Request Tracker Wiki with updated
screenshots etc.?

Would anyone be interested in someone putting this together?

Thanks.

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

3

Let me know if you need any tools to achieve this. I use RT for
customer support in our company that produces PDF
creation/manipulation/markup/editing tools and might be able to help out.

regardsOn 15/09/2010 4:18 AM, Robert Gabriel wrote:

Hello all,

I’ve started something but it’s slow going. I’ll send the first draft soon.

On 09/15/2010 01:04 PM, Mark Regensberg wrote:

Hi Robert

We use request tracker fairly extensively (also in SA :slight_smile:

I’m certainly interested in some consolidated form of documentation and happy to help create it - are you volunteering and looking for assistance, or hoping someone else has done or will do it?

Mark

On 15 Sep 2010, at 10:43 AM, Robert Gabriel wrote:

Hello all,

Is there a PDF available somewhere that is a compilation
of http://wiki.bestpractical.com/view/UserManual with updated
screenshots etc.?

Would anyone be interested in someone putting this together?

Thanks.

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

RT Training in Washington DC, USA on Oct 25& 26 2010
Last one this year – Learn how to get the most out of RT!

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

RT Training in Washington DC, USA on Oct 25& 26 2010
Last one this year – Learn how to get the most out of RT!

4

I have experience with RT, and fairly extensive experience with both
copy- and technical- editing; please let me know if I can be of assistance
here as well.

Cheers,
– jra

Let me know if you need any tools to achieve this. I use RT for
customer support in our company that produces PDF
creation/manipulation/markup/editing tools and might be able to help out.

regardsOn 15/09/2010 4:18 AM, Robert Gabriel wrote:

Hello all,

I’ve started something but it’s slow going. I’ll send the first draft soon.

On 09/15/2010 01:04 PM, Mark Regensberg wrote:

Hi Robert

We use request tracker fairly extensively (also in SA :slight_smile:

I’m certainly interested in some consolidated form of documentation and happy to help create it - are you volunteering and looking for assistance, or hoping someone else has done or will do it?

Mark

On 15 Sep 2010, at 10:43 AM, Robert Gabriel wrote:

Hello all,

Is there a PDF available somewhere that is a compilation
of UserManual - Request Tracker Wiki with updated
screenshots etc.?

Would anyone be interested in someone putting this together?

Thanks.

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

RT Training in Washington DC, USA on Oct 25& 26 2010
Last one this year – Learn how to get the most out of RT!

To read FirstRand Bank’s Disclaimer for this email click on the following address or copy into your Internet browser:
https://www.fnb.co.za/disclaimer.html

If you are unable to access the Disclaimer, send a blank e-mail to
firstrandbankdisclaimer@fnb.co.za and we will send you a copy of the Disclaimer.

RT Training in Washington DC, USA on Oct 25& 26 2010
Last one this year – Learn how to get the most out of RT!

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!