User logon to rt in active directory environment


#1

How does RT manage user logon. We run an Active Directory environment and looking at implementing RT. We do not want to replicate our users in linux for them to be able to login to RT to log jobs and check progress. How does RT manage users from AD and does anyone have a very good URL for a good setup in this environment ? Thank you
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#2

B K wrote:

How does RT manage user logon. We run an Active Directory environment
and looking at implementing RT.

We do not want to replicate our users in linux for them to be able to
login to RT to log jobs and check progress.

How does RT manage users from AD and does anyone have a very good URL
for a good setup in this environment ?

Thank you

RT doesn’t manage users from AD/LDAP at all. You need to apply the LDAP
Overlay(s) to RT in order to add this functionality.
This wiki article has all the information you should need:
http://wiki.bestpractical.com/view/LdapSiteConfigSettingsForActiveDirectory

–Jason


#3

Jason Fenner wrote:

B K wrote:

Please be advised that the current wiki page relating to Active
Directory authentication is this:

http://wiki.bestpractical.com/view/LDAP

Kind Regards,

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com