User email accounts

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I’ve recently changed the domain name of my server from
pride-techs.com to pridetechdesign.com and I started getting errors in
RT because of the mismatch with the emails in the user accounts.

So I edited the users to update the email addresses, but 24 hours
later they were changed back automatically…

Could someone help me understand why this would be happening? I’ve
changed them like 3 times now and they keep being reset to the
previous email addresses.


Steven Hopps || steve.hopps@gmail.com
650-762-5466 || http://www.linkedin.com/in/shopps
PGP public key: http://tinyurl.com/steve-hopps

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I’ve recently changed the domain name of my server from
pride-techs.com to pridetechdesign.com and I started getting errors in
RT because of the mismatch with the emails in the user accounts.

So I edited the users to update the email addresses, but 24 hours
later they were changed back automatically…

Could someone help me understand why this would be happening? I’ve
changed them like 3 times now and they keep being reset to the
previous email addresses.

No internal RT process is going to rewrite your users table like that.
Go look for cron jobs that are syncing from a bad user source.

-kevin