This will seem stupid, but did you also "Apply" the CF's to those
queues and do the users that want to see them have access rights to
tickets in those queues. I only ask because sometimes when it seems
impossible for a certain a problem to occur, it is usually the result of
a simple oversight (ie. the logic is correct in the code but a
semi-colon was missing, etc.). Just checking and hope this helps.
LBNLOn 10/2/2008 10:28 AM, David Chandek-Stark wrote:
I’m totally stumped on this one …
I added three new custom fields for users, but they are not displaying
on the user create or modify pages, although other previously created
CF’s are. I have the SuperUser permission and the new CF’s are
definitely enabled. No errors are being written to the RT or Apache
logs. I even tried explicitly granted the SeeCustomField and
ModifyCustomField permissions to privileged users – still no display
and no errors.
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