User based access log

RT Users
1

Dear all

Is there any way to track who signed into RT’s web UI?

I want to track who logs in when and remind users to log in and check their
queue if they haven’t in x days. We have a smallish group of users who rely
on the web ui vs email to do their work.

Thanks for any help.

2

Is there any way to track who signed into RT’s web UI?

I want to track who logs in when and remind users to log in and check their
queue if they haven’t in x days. We have a smallish group of users who rely
on the web ui vs email to do their work.

To solve your problem (but not answer your question) consider something
like:

http://wiki.bestpractical.com/view/UntouchedInHours

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