User accounts in LDAP?

Dear folks,

We have set up an OpenLDAP directory service for all our students and staff,
which we use to authenticate our laboratory computers. Do you think it would
be much work to modify Request Tracker to use our directory?

Nick Urbanik RHCE nicku@vtc.edu.hk
Dept. of Information & Communications Technology
Hong Kong Institute of Vocational Education (Tsing Yi)
Tel: (852) 2436 8576, (852) 2436 8579 Fax: (852) 2436 8526
PGP: 53 B6 6D 73 52 EE 1F EE EC F8 21 98 45 1C 23 7B ID: 7529555D
GPG: 7FFA CDC7 5A77 0558 DC7A 790A 16DF EC5B BB9D 2C24 ID: BB9D2C24

Nick Urbanik nicku@vtc.edu.hk writes:

We have set up an OpenLDAP directory service for all our students and staff,
which we use to authenticate our laboratory computers. Do you think it would
be much work to modify Request Tracker to use our directory?

You could use external authentication, the you would only need an LDAP
authentication module for, say, Apache.

Florian Weimer Weimer@CERT.Uni-Stuttgart.DE
University of Stuttgart http://CERT.Uni-Stuttgart.DE/people/fw/
RUS-CERT fax +49-711-685-5898

This really seems more apprioate for rt-users, and not rt-devel.

We have set up an OpenLDAP directory service for all our students
and staff, which we use to authenticate our laboratory computers.
Do you think it would be much work to modify Request Tracker to use
our directory?

RT really needs it’s own user database, but it’s not too hard to set
something up to generate RT’s user database from an ldap one. There’s
even an example script in contrib
(http://www.fsck.com/pub/rt/contrib/2.0/LDAPsyncSCA.pl.gz) that should
be a reasonable starting point.

seph