I have a fresh install of RT5 on CentOS7. I’ve also setup and enabled authentication to go through our IDP via Shibboleth. User accounts get created as expected, but the only fields to get populated are username and unix login. Our IDP is currently provides Surname, givenName, displayName, uid and email. I would like to find a way to populate both display name (to real name) and email (to email). I’m assuming this would be done by some type of variable in RT_Siteconfig.pm?
You can take a look at the documentation here:
attr_map is what you’re looking for.