Hi all -
I’ve searched around and can’t seem to find a streamlined way of uploading
users into RT. Perhaps it doesn’t exist? We are running 3.8.7.
Basically, I’m looking for information on how to be able to create (or
upload) all of our student population in RT and give them access to the
Not sure if this is possible through direct interaction with the database
with ODBC, or if there is a handy script or not.
Any info is appreciated!
Oh, and does anybody know where in the database structure it tells RT if the
user goes to SelfService or not? I can’t seem to find that either…
Asst. Network Admin/Systems Specialist