Upgrading RT2 database to RT3 format dilema

G’day everyone.

I have finally succeeded in getting an installation of RT3(.2) to
work…a week and a half later…3 distributions and countless
installs…one might say I am almost ready for a drink…

Now to move the data from the old (dead server), lucky we do backups, to
the new RT3 format… a simple task?

I went and downloaded: rt-2.0-to-dumpfile
I was all excited, I put the mysql dump file into it’s own directory
(bearing in mind I only have RT3 installed) and modified the script
(user-lib section) and it failed with the following message:
bash: ./rt-2.0-to-dumpfile: bad interpreter: Permission denied

I just read a forum which states that the old dump file must be
converted on a box running RT2? is this correct or am I just missing
something silly from lack of sleep?

If somebody could tell me which way to go (hopefully not to go and
install RT2, that didn’t work for me - hence moving to RT3.2)

Regards,

John

(user-lib section) and it failed with the following message:
bash: ./rt-2.0-to-dumpfile: bad interpreter: Permission denied

I don’t know anything about RT2 or dumpfile, but this
sounds like a unix problem. Are you sure the shebang
line in rt-2.0-to-dumpfile is correct?

  bobg

uhm no.

this error is from your shell/os… check the shebang at the top and make
sure it references a valida nd working perl interpreter…if not fix it,
if so run perl -c on the script to check if it can run at all, if it checks
out there then just run it as perl

HTH HAND–On Friday, July 09, 2004 12:44 +1000 John rt_mail_lists@no1.net.au wrote:

G’day everyone.

I have finally succeeded in getting an installation of RT3(.2) to
work…a week and a half later…3 distributions and countless
installs…one might say I am almost ready for a drink…

Now to move the data from the old (dead server), lucky we do backups, to
the new RT3 format… a simple task?

I went and downloaded: rt-2.0-to-dumpfile
I was all excited, I put the mysql dump file into it’s own directory
(bearing in mind I only have RT3 installed) and modified the script
(user-lib section) and it failed with the following message:
bash: ./rt-2.0-to-dumpfile: bad interpreter: Permission denied

I just read a forum which states that the old dump file must be converted
on a box running RT2? is this correct or am I just missing something
silly from lack of sleep?

If somebody could tell me which way to go (hopefully not to go and
install RT2, that didn’t work for me - hence moving to RT3.2)

Regards,

John


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