Upgrade to RT 3.6.3

RT Users
1

Hello,

I am new to RT. I think that it is a great tool. However, I would like
to take some of your time to inquire about the following issue: I
currently have RT 3.2.1 running, and I will upgrade to 3.6.3. My
question is the following: If I upgrade to 3.6.3, will the database
"RT3" will be lifted with the upgrade with no modification. That is,
will RT3 tables and information require manual database modifications to
fit into the RT3.6.3 environment?

Thank you
Firas

2

The documentation that comes with all RT releases outlines the steps
involved in modifying your database when RT is upgraded. Yes, you’ll have
to run several scripts that will end up modifying your database in order
for it to be compatible with RT3.

James Moseley

         "Firas Batal                                                  
         (QA/EMC)"                                                     
         <firas.batal@eric                                          To 
         sson.com>                 <rt-users@lists.bestpractical.com>  
         Sent by:                                                   cc 
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         lists.bestpractic                                     Subject 
         al.com                    [rt-users] Upgrade to RT 3.6.3      
                                                                       
                                                                       
         03/23/2007 06:54                                              
         PM

Hello,

I am new to RT. I think that it is a great tool. However, I would like to
take some of your time to inquire about the following issue: I currently
have RT 3.2.1 running, and I will upgrade to 3.6.3. My question is the
following: If I upgrade to 3.6.3, will the database “RT3” will be lifted
with the upgrade with no modification. That is, will RT3 tables and
information require manual database modifications to fit into the RT3.6.3
environment?

Thank you
Firas
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3

Firas Batal (QA/EMC) wrote:

Hello,

I am new to RT. I think that it is a great tool. However, I would like
to take some of your time to inquire about the following issue: I
currently have RT 3.2.1 running, and I will upgrade to 3.6.3. My
question is the following: If I upgrade to 3.6.3, will the database
�RT3� will be lifted with the upgrade with no modification. That is,
will RT3 tables and information require manual database modifications
to fit into the RT3.6.3 environment?

Thank you
Firas

you can upgrade, but will require some stepping, not hard either,
its all in the docs, and archive.

eats the blues for breakfast,
does unix for rent,
plays harp for food,
will play the flute for kicks
rides for the freedom

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