Upgrade to 4.2.9 Lost Dashboards

RT Users
1

Hi,

I have moved to a new server and upgraded to the latest version but all my privileged users except one have lost their dashboards. Has anyone else had this problem?

Sam

Sam Maher - IT Technician
Lawson Lewis Blakers
T: 01323 720142
F: 01323 725349

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2

I have moved to a new server and upgraded to the latest version but
all my privileged users except one have lost their dashboards. Has
anyone else had this problem?

Please specify what you mean by “latest version”. Are the dashboards
listed in Home → All Dashboards?

  • Alex
3

I have moved to a new server and upgraded to the latest version but
all my privileged users except one have lost their dashboards. Has
anyone else had this problem?

Please specify what you mean by “latest version”.

I missed that the subject specified you upgraded to 4.2.9. What
version were you upgrading from?

  • Alex
4

Hi Alex,

I have upgraded from 4.0.4, But the strange thing is that some people kept their dashboards and some didn’t.

Sam-----Original Message-----
From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Alex Vandiver
Sent: 05 March 2015 19:57
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Upgrade to 4.2.9 Lost Dashboards.

On Thu, 5 Mar 2015 14:52:39 -0500 Alex Vandiver alexmv@bestpractical.com wrote:

On Wed, 25 Feb 2015 11:52:37 +0000 Sam Maher sam.maher@lawsonlewisblakers.co.uk wrote:

I have moved to a new server and upgraded to the latest version but
all my privileged users except one have lost their dashboards. Has
anyone else had this problem?

Please specify what you mean by “latest version”.

I missed that the subject specified you upgraded to 4.2.9. What version were you upgrading from?

  • Alex

Sam Maher - IT Technician
Lawson Lewis Blakers
T: 01323 720142
F: 01323 725349

Partners: Jeremy H Sogno, Nadine M Ashford and Mark Barrett
Lawson Lewis & Blakers Solicitors Authorised and Regulated by the Solicitors Regulation Authority. SRA No: 00053703

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY PRIVILEGED
If you are not the addressee or the intended recipient any disclosure, copying, distribution, or other use of this e-mail and attachments is strictly prohibited.
If you have received this e-mail in error please notify the sender immediately and delete this e-mail.

E-mail transmission cannot be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late, be incomplete or contain viruses.
We do not accept liability for any errors or omissions which arise as a result of e-mail transmission. Any e-mail attachment may contain software viruses.
Whilst reasonable precaution has been taken to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses.

Lawson Lewis Blakers reserves the right to monitor or record e-mails for any purpose allowed by prevailing legislation.