Upgrade RT 4.2.17 to 4.4.6

RT Developers
1

Hello

I have a problem with my RT, after upgrade RT 4.2.17 to 4.4.6.
This error is reported in httpd’s log and RT 4.4.6 not workgin :sob: :scream::

[4937] [Fri Aug 23 13:13:49 2024] [critical]: Undefined subroutine &RT::Interface::email::Plugins called at /opt/rt4/sbin/…/lib/RT/Config.pm line 770, line 747. (/opt/rt4/sbin/…/lib/RT.pm:408)
Undefined subroutine &RT::Interface::email::Plugins called at /opt/rt4/sbin/…/lib/RT/Config.pm line 770, line 747.
[Fri Aug 23 15:13:49.315267 2024] [fcgid:warn] [pid 4922] (104)Connection reset by peer: [client 135.87.112.4:52502] mod_fcgid: error reading data from FastCGI server
[Fri Aug 23 15:13:49.315364 2024] [core:error] [pid 4922] [client 135.87.112.4:52502] End of script output before headers: rt-server.fcgi

Thank you for your help :slightly_smiling_face: :upside_down_face:

2

Hey,

Does /opt/rt4/lib/RT/Interface/Email.pm going “sub Plugins”? It feels like you might not be using the right module.

3

Hello

Thank you for your help, actually there was a page that called this old plugin

It’s work