Hi all,
in relation to my earlier problem, a character in my pasword must have acted as an escape character 
soon as i changed it, install worked like a charm
Just about to backup tickets from RT1 into RT2, using script, import-1.0-to-2.0, just want to confirm that this will only back them up, not delete or interfer with the RT1ās operation. I thought iād just check, cant imagine that it would, just wanting to confirm.
thanks
Michael