Upgrade from RT 4.4.4 to 5.0.0

13

Thanks. I solved the above error using the following steps:

  1. Dumped the current rt4 db
    mysqldump -u root -p"rootpassword" -R rt4 >rt4.sql
  2. Created rt5 db:
    mysqladmin -u root -p"rootpassword" create rt5
  3. Restored rt4 db to the new db
    mysql -u root -p"rootpassword" rt5 < rt4.sql
  4. Granted priviliges to rt_user on rt5 db
    mysql -u root -p"rootpassword"
    mysql>GRANT ALL PRIVILEGES ON rt5.* TO 'rt_user'@'localhost';
  5. Updated RT_Sight.pm config

Rerun the make upgrade-database, ran into a new error which solved in the thread;

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