Upgrade from 3.8 - 4 // having password problems

Hello, I’m building a new instance of RT to replace our old server. The old
one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04

When I import the database I can login ok and do this and that. When I come
back later or logout, I can’t log back in.

If I open up the DB on the old server, I can take the password string from
my user and paste it in to the new DB. Then I can login for one more
session.

As I understand it, RT4 re-encrypts the password for every session (it
sticks !sha512! in front of it in the DB) but I’m obviously missing
something somewhere as it can’t read these passwords that it’s encrypted.

Can anyone point me in the right direction?
View this message in context: http://old.nabble.com/Upgrade-from-3.8---4----having-password-problems-tp32870342p32870342.html

Hello, I’m building a new instance of RT to replace our old server. The old
one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04

When I import the database I can login ok and do this and that. When I come
back later or logout, I can’t log back in.

If I open up the DB on the old server, I can take the password string from
my user and paste it in to the new DB. Then I can login for one more
session.

As I understand it, RT4 re-encrypts the password for every session (it
sticks !sha512! in front of it in the DB) but I’m obviously missing
something somewhere as it can’t read these passwords that it’s encrypted.

Can anyone point me in the right direction?
View this message in context: http://old.nabble.com/Upgrade-from-3.8---4----having-password-problems-tp32870344p32870344.html

Hello, I’m building a new instance of RT to replace our old server.
The old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu
10.04

When I import the database I can login ok and do this and that. When I
come back later or logout, I can’t log back in.

If I open up the DB on the old server, I can take the password string
more session.

As I understand it, RT4 re-encrypts the password for every session (it
sticks !sha512! in front of it in the DB) but I’m obviously missing
something somewhere as it can’t read these passwords that it’s
encrypted.

Can anyone point me in the right direction?

Basically the problem was that I read the instructions for upgrading but
missed the step in the readme that was needed to upgrade the database

make upgrade-database

vmos wrote:

Hello, I’m building a new instance of RT to replace our old server. The
old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04

When I import the database I can login ok and do this and that. When I
come back later or logout, I can’t log back in.

If I open up the DB on the old server, I can take the password string from
my user and paste it in to the new DB. Then I can login for one more
session.

As I understand it, RT4 re-encrypts the password for every session (it
sticks !sha512! in front of it in the DB) but I’m obviously missing
something somewhere as it can’t read these passwords that it’s encrypted.

Can anyone point me in the right direction?

View this message in context: http://old.nabble.com/Upgrade-from-3.8---4----having-password-problems-tp32870344p32872328.html