I am running FreeBSD 5.1 and currently RT 3.0.8 but right after the upgrade
from RT 3.0.2 I get ‘The server encountered an internal error or
misconfiguration and was unable to complete your request’ error on the login
page. After checking the ‘server.name-error_log’ I see this error which I
can’t seem to resolve:
----------[Error Log Snip]-------------
[Thu Jan 15 11:56:28 2004] [error] Can’t locate object method
“TransactionDepth” via package “RT::Handle” at /usr/local/rt3/bin/webmux.pl
line 144.
----------[End of Error Log Snip]------
Here is the webmux.pl script from lines 124 to 149 but my knowledge of Perl
is insufficient to rectify the problem.
----------[webmux.pl Snip]-------------
sub handler {
($r) = @_;
local $SIG{__WARN__};
local $SIG{__DIE__};
RT::Init();
# We don't need to handle non-text items
return -1 if defined( $r->content_type ) && $r->content_type !~
m|^text/|io;
my %session;
my $status;
eval { $status = $ah->handle_request($r) };
if ($@) {
$RT::Logger->crit($@);
}
undef (%session);
if ($RT::Handle->TransactionDepth) {
$RT::Handle->ForceRollback;
$RT::Logger->crit("Transaction not committed. Usually indicates a
software fault. Data loss may have occurred") ;
}
return $status;
}
----------[End of webmux.pl Snip]------
If anybody here can point me in the right direction I would be forever
grateful.
Dan Armeneau - Computer Technician
Parkland Regional Library
5404 56 Avenue,
Lacombe, AB T4L 1G1
Phone: 403.782.3850 Fax: 403.782.4650