Upgrade from 2.x to 3.2

RT Users
1

Hi,

We are trying to upgrade to 3.2.

  1. Looking for steps for upgrade other than readme file!
  2. We use mysql 3.23 currently, does RT 3.2 support mysql 5.0!
  3. readme file says that, it does NOT automatically migrate

Custom templates,

         Custom Scrips,

         Custom ScripActions,

         Custom ScripConditions

       How to migrate these!

Thanks!

2

Hi,

We are trying to upgrade to 3.2.

Looking for steps for upgrade other than readme file!
We use mysql 3.23 currently, does RT 3.2 support mysql 5.0!
RT supports 4.0, 4.1 are not well tested and 5.0 is not tested at all.

readme file says that, it does NOT automatically migrate

Custom templates,

         Custom Scrips,

         Custom ScripActions,

         Custom ScripConditions

       How to migrate these!

If you don’t use custom scrips, conditions and actions, then probably
you don’t have to do anything, otherwise you have to rewrite them to
match new RT API.

Thanks!

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Best regards, Ruslan.