Upgrade Database from RT2.0.11 -> RT3.6.3

RT Users
1

Hi,

how can i upgrade from 2.0.11 to the current
version of RT (3.6.2) without loosing all
my data in the mysql-database ? Is
there a way to convert the mysql-database (including > 10k tickets)
from RT2.0.11 to RT-database 3.6.3 ?

Thanks for help

Danny

DT Netsolution GmbH - Talaeckerstr. 30 - D-70437 Stuttgart
Tel: +49-711-849910-32 Fax: +49-711-849910-932
WEB: http://www.dtnet.de/ email: daniel.schwager@dtnet.de

2

how can i upgrade from 2.0.11 to the current
version of RT (3.6.2) without loosing all
my data in the mysql-database ? Is
there a way to convert the mysql-database (including > 10k tickets)
from RT2.0.11 to RT-database 3.6.3 ?

Danny

There is a tool for converting rt2-to-rt3 that we’re currently doing
some customer work on. If you’re willing to check it out of the
subversion repository and try it, we’d love to hear feedback.
You can find it here

svn://svn.bestpractical.com/rt2-to-rt3/trunk

There are old release tarballs, but they handle 2.x to 3.2
conversions, the subversion version should work with 3.6

-kevin