I just upgraded from RT 3.6.6 to 3.8.1 on Mac OS X Server 10.4.11, using
Creating a ticket, I see a couple candidate owners who shouldn’t be in
the Owner drop-down menu, even including a non-privileged user.
I followed the instructions (but see next paragraph), as far as I know
(I’ve done many RT upgrades over the years), and I didn’t see any
errors. The installation of CPAN dependencies went fine, the make
upgrade went fine, there were no errors when I ran the database upgrade
script. I read the UPGRADING file but didn’t see any actionable items
for me. I don’t see anything unusual in the PostgreSQL, system, or
The only unusual occurrence was that I initially ran 'sudo make upgrade’
on top of the existing RT directory, but I then decided to move that
directory out of the way and run ‘sudo make upgrade’ again.
RT 3.8 looks great, but hopefully I don’t have a corrupted database. I
do have a backup of the database, of course.
I’d like some advice on how to proceed.
Thanks for any tips,