Update.html default action

When we resolve a ticket, I’d like the default action for
the “Update Type” to be “Respond to requestors” versus “Comments”.

From the Update.html script, it appears this would happen if it
was called with Action=Respond. I can’t see where I can make this
happen. Any tips? TIA.

  • Kyle
    Kyle Tucker - Manager of IT Tel: (978) 816-0229
    Proteome Division - Incyte Genomics Fax: (978) 816-0286
    100 Cummings Center, Suite 435M Email - kylet@proteome.com
    Beverly, MA 01915 Web - http://www.proteome.com