RT has been working fine since I did the install about six months ago.
I installed 3.4.2 with Pg. Initially, Pg was 8.0.x with an update to
8.1.x a few weeks ago. There are a few users and tickets. Response
time has been fine. Some tickets are rather long with lots of
attachments, but response time is no big problem.
This morning, I updated to 3.4.4 and the installation is no longer
usable. It may eventually display a screen. I am not sure.
Searching back through the mailing list, I saw some questions about Pg
query response time. So I turned on some debugging for SQL and
restarted Pg. The log is attached. I had to gzip it since it was over
40Kb in size.
P.S. I just tried 3.4.5rc2 and it is better, but the screens do not
completely load. Only the top portion is displayed soon with the
remainder of the screen taking a very long time or never.
Thanks, Alex
postgresql.log.tar.gz (2.62 KB)
RT has been working fine since I did the install about six months ago.
I installed 3.4.2 with Pg. Initially, Pg was 8.0.x with an update to
8.1.x a few weeks ago. There are a few users and tickets. Response
time has been fine. Some tickets are rather long with lots of
3.4.4 works just fine for me with reasonable response time most of
the time, but I’m still on Pg 8.0.4. Occasionally creating a ticket
or reply to ticket takes like 3 minutes for no apparent reason. I’ve
not evaluated 8.1 in any form yet.
My DB is smaller than the RAM on the machine dedicated to it, so I’m
pretty sure it isn’t a shortage of resource…
A bit more info. I am getting desperate and cannot find what is wrong.
Starting the login screen never finishes. Mozilla says, on the status
line, ‘Transferring data from …(my url)’ and the clock is ticking
around. It never completely finishes displaying the login page. The
login screen stops transferring after the login box is displayed. The
next section at the bottom never displays.
Another RT site on my network is working fine
Ideas?
Alex