Update all tickets of queue

RT Users
1

Hello,

Is it posible with the help of scrip to do such thing:

My Queue has a custom field and when you create a ticket in that queue, the
ticket custom field is set by the value of queue custom field value.

How can I change all queue tickets custom field value on Queue custom field
value change?

View this message in context: http://requesttracker.8502.n7.nabble.com/Update-all-tickets-of-queue-tp55643.html

2

Have you tried bulk update?

KennSent: 10/29/2013 6:21 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Update all tickets of queue
Hello,

Is it posible with the help of scrip to do such thing:

My Queue has a custom field and when you create a ticket in that queue, the
ticket custom field is set by the value of queue custom field value.

How can I change all queue tickets custom field value on Queue custom field
value change?

View this message in context:
http://requesttracker.8502.n7.nabble.com/Update-all-tickets-of-queue-tp55643.html