Unprivileged users: any way to change priority or due date?

Joe_Casadonte · January 17, 2007, 7:42pm

Hi,

Using RT 3.6.3

I’ve given unprivileged users the ModifyTicket right via the
Global → Group Rights screen. Is this just not possible? Thanks!

Regards,

Jason_Fenner1 · January 17, 2007, 7:58pm

Joe Casadonte wrote:

Hi,

Using RT 3.6.3

I’ve given unprivileged users the ModifyTicket right via the
Global → Group Rights screen. Is this just not possible? Thanks!

Is what not possible? Clarify.

Jason, ‘axelilly’