I forget where I read this, but I’m under the impression that unprivileged
users cannot read RTFM articles in RT 2.6.x. Is this correct? This is
the main reason why I’m upgrading to RT 2.8.x. Perhaps, is there
something I missed regarding RTFM and unprivileged users?
A: Because it fouls the order in which people normally read text.
Q: Why is top-posting such a bad thing?
Q: What is the most annoying thing in e-mail?