I am using RT version 3.6.10 and when creating tickets or replying,
unprivileged user cannot attache more than one file. There is no Attach
More File as is the case with privileged users. Is there a way to make
that button available to unprivileged users as well?
You have to patch RT for this (look differences between
share/html/Ticket/Create.html and share/html/SelfService/Create.html).
As of 4.0.0rc1, this is still not possible to add more than one file in
You may open a “feature request” ticket to email@example.com for
this … with a patch