Perl v5.8.3 under darwin
Apache v1.27;
RT v3.2.3rc1;
DBIx::SearchBuilder v1.16;
DBD::Pg v1.31;
PosgreSQL 7.4.6
As an experiment, I unchecked “let this user be granted rights” on the
user configuration page for a user who has open tickets and is a
watcher on queues. The request hung (never returned), and one of the
httpd processes proceeded to consume large amounts of CPU and increase
its memory use steadily, seemingly without bound. I’ve tried this
several times with two different users to confirm.
It’s not really harming me, but I thought I should report it in case it
hasn’t been before. Yesterday the problem drove my test server into
thrashing.
As a side note, what I was trying to do was “decommission” a privileged
user. It would be neat if there were a way of rolling all current
responsibilities (new and open tickets, queue watching, CC status) from
one user to another.
Kevin Murphy
Perl v5.8.3 under darwin
Apache v1.27;
RT v3.2.3rc1;
DBIx::SearchBuilder v1.16;
DBD::Pg v1.31;
PosgreSQL 7.4.6
As an experiment, I unchecked “let this user be granted rights” on the
user configuration page for a user who has open tickets and is a
watcher on queues. The request hung (never returned), and one of the
httpd processes proceeded to consume large amounts of CPU and increase
its memory use steadily, seemingly without bound. I’ve tried this
several times with two different users to confirm.
It’s not really harming me, but I thought I should report it in case it
hasn’t been before. Yesterday the problem drove my test server into
thrashing.
Is this a regression since 3.2.2?
As an experiment, I unchecked “let this user be granted rights” on the
user configuration page for a user who has open tickets and is a
watcher on queues. The request hung (never returned), and one of the
Is this a regression since 3.2.2?
No. I’ve only consciously done this on 3.2.3rc1. It’s easier for
other people to test this on other versions of RT than it would be for
me, although I’d like to upgrade to 3.4 soon.
-Kevin Murphy