our RT instance. It allows the agent to “Check All” and “Uncheck All”. I
This is best placed in the local directory of your RT install as described
in CleanlyCustomizeRT on the RTWiki. See “Using the ‘local’ directory”.
You may have to create /path/to/rt/local/html/Search and drop it in there
to make it work.
DustinOn Mon, 30 Aug 2004, Charles Smith wrote:
I just upgraded to RT 3.2.1, and I love all the new features. But I
would like to add one more, and I haven’t seen how to do it posted since
I’ve been a member, or been able to find anything in the archives
(unless I’m just using htdig wrong…).
But when doing “Update all these tickets at one”, I sometimes just want
to update perhaps 6 out of 50 tickets, and rather than building a more
specific search each time, it would be easier in those cases to just
check 6 rather than un-checking 44. Being able to toggle them all back
to “checked” if desired would be nice too.
I’m not a programmer myself or I would just figure it out. Again, I’m
sorry if this was covered, and if it was please send me a link to at
least the month it happened and I’ll go find it.
Be sure to check out the RT wiki at http://wiki.bestpractical.com