"Uncheck All" in mass update page?

Hello,

I just upgraded to RT 3.2.1, and I love all the new features. But I
would like to add one more, and I haven’t seen how to do it posted since
I’ve been a member, or been able to find anything in the archives
(unless I’m just using htdig wrong…).

But when doing “Update all these tickets at one”, I sometimes just want
to update perhaps 6 out of 50 tickets, and rather than building a more
specific search each time, it would be easier in those cases to just
check 6 rather than un-checking 44. Being able to toggle them all back
to “checked” if desired would be nice too.

I’m not a programmer myself or I would just figure it out. Again, I’m
sorry if this was covered, and if it was please send me a link to at
least the month it happened and I’ll go find it.

Thanks,
-Charles

This would be a big help to my workflow as well.

Hello,

I just upgraded to RT 3.2.1, and I love all the new features. But I
would like to add one more, and I haven’t seen how to do it posted since
I’ve been a member, or been able to find anything in the archives
(unless I’m just using htdig wrong…).

But when doing “Update all these tickets at one”, I sometimes just want
to update perhaps 6 out of 50 tickets, and rather than building a more
specific search each time, it would be easier in those cases to just
check 6 rather than un-checking 44. Being able to toggle them all back
to “checked” if desired would be nice too.

I’m not a programmer myself or I would just figure it out. Again, I’m
sorry if this was covered, and if it was please send me a link to at
least the month it happened and I’ll go find it.

Thanks,
-Charles


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

In /Search/Bulk.html
In the line:

remove "CHECKED"

-DimitryFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Dave Dennis
Sent: Monday, August 30, 2004 3:12 PM
To: Charles Smith
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] “Uncheck All” in mass update page?

This would be a big help to my workflow as well.

In /Search/Bulk.html
In the line:

remove "CHECKED"

-Dimitry

Well, that would help in those cases, but having them all checked is
useful other times. I suppose I should try to estimate which situation I
find myself in more often, but I’m not the only one who uses it, either.

Regardless, thank you. I may change the default to unchecked even if I
do figure out how to toggle it.

-Charles

Hello,

I added some (Javascript) code to /Search/Bulk.html to implement this on
our RT instance. It allows the agent to “Check All” and “Uncheck All”. I
was originally going to attempt this without Javascript, but broke down
and did it with Javascript because I was short on time.

http://www.cnw.com/~dustin/Bulk.html.gz

This is best placed in the local directory of your RT install as described
in CleanlyCustomizeRT on the RTWiki. See “Using the ‘local’ directory”.
You may have to create /path/to/rt/local/html/Search and drop it in there
to make it work.

http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT

DustinOn Mon, 30 Aug 2004, Charles Smith wrote:

Hello,

I just upgraded to RT 3.2.1, and I love all the new features. But I
would like to add one more, and I haven’t seen how to do it posted since
I’ve been a member, or been able to find anything in the archives
(unless I’m just using htdig wrong…).

But when doing “Update all these tickets at one”, I sometimes just want
to update perhaps 6 out of 50 tickets, and rather than building a more
specific search each time, it would be easier in those cases to just
check 6 rather than un-checking 44. Being able to toggle them all back
to “checked” if desired would be nice too.

I’m not a programmer myself or I would just figure it out. Again, I’m
sorry if this was covered, and if it was please send me a link to at
least the month it happened and I’ll go find it.

Thanks,
-Charles


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

I had to add a couple of things to get this to work.
After that, it works great.

29c29
<

45a46,47

my @ticket_nums;

46a49,50

unshift @ticket_nums, $Ticket->id;

Damian