Unauthorized meesage reponse from REST2 API

RT Developers
1

I installed RT Authen Token and RT Extension extensions, but when i make a request i have this response:

string(26) “{“message”:“Unauthorized”}”

Please help. an idea on how to start fixing this issue

2

We need more information in order to assist.

Previously you said you are not using Apache for your web server, what are you using ( rt standalone nginx etc )?

Can you do a simple curl request against the RT REST2 API and share the request and the error returned?

3

Thanks Knation, finally fixed with apache server by sing the method that you suggested me in the other question.