Unable to install the prerequisite package RTFM

RT package 3.8 newly installed
Installing the RTFM package 2.4.2

prior to install the RTIR package 2.4.2 I get the following error and the
make initdb does not run.

Path to your RT.pm: /usr/share/request-tracker3.8/lib/
Using RT configuration from /usr/share/request-tracker3.8/lib//RT.pm:
./bin => /usr/local/share/request-tracker3.8/plugins/RT-FM/bin
./etc => /usr/local/share/request-tracker3.8/plugins/RT-FM/etc
./html => /usr/local/share/request-tracker3.8/plugins/RT-FM/html
./lib => /usr/local/share/request-tracker3.8/plugins/RT-FM/lib
./po => /usr/local/share/request-tracker3.8/plugins/RT-FM/po
./sbin => /usr/local/share/request-tracker3.8/plugins/RT-FM/sbin
For first-time installation, type ‘make initdb’.
Cannot determine author info from lib/RT/FM.pm
*** Module::AutoInstall version 1.03
*** Checking for Perl dependencies…
[Core Features]

  • RT …loaded. (3.8.7 >= 3.004002)
  • Text::WikiFormat …loaded. (0.78)
  • Tree::Simple …loaded. (1.18)
  • HTML::TreeBuilder …loaded. (3.23)
  • Time::ParseDate …loaded. (2006.0814)
  • HTML::FormatText …loaded. (2.04)
    *** Module::AutoInstall configuration finished.
    Checking if your kit is complete…
    Looks good
    Warning: prerequisite RT 3.004002 not found.
    Writing Makefile for RTFM
    rt:/usr/local/RTFM-2.4.2# make initdb
    -bash: make: command not found

Gary L. Bristol
CISSP, CRISC, RHCE
405-623-9503

Look like ‘make’ is not installed.

which make
/usr/bin/makeOn Tue, Jan 11, 2011 at 12:49 PM, Gary Bristol gary@cweeksassociates.comwrote:

RT package 3.8 newly installed
Installing the RTFM package 2.4.2

prior to install the RTIR package 2.4.2 I get the following error and the
make initdb does not run.

Path to your RT.pm: /usr/share/request-tracker3.8/lib/
Using RT configuration from /usr/share/request-tracker3.8/lib//RT.pm:
./bin => /usr/local/share/request-tracker3.8/plugins/RT-FM/bin
./etc => /usr/local/share/request-tracker3.8/plugins/RT-FM/etc
./html => /usr/local/share/request-tracker3.8/plugins/RT-FM/html
./lib => /usr/local/share/request-tracker3.8/plugins/RT-FM/lib
./po => /usr/local/share/request-tracker3.8/plugins/RT-FM/po
./sbin => /usr/local/share/request-tracker3.8/plugins/RT-FM/sbin
For first-time installation, type ‘make initdb’.
Cannot determine author info from lib/RT/FM.pm
*** Module::AutoInstall version 1.03
*** Checking for Perl dependencies…
[Core Features]

  • RT …loaded. (3.8.7 >= 3.004002)
  • Text::WikiFormat …loaded. (0.78)
  • Tree::Simple …loaded. (1.18)
  • HTML::TreeBuilder …loaded. (3.23)
  • Time::ParseDate …loaded. (2006.0814)
  • HTML::FormatText …loaded. (2.04)
    *** Module::AutoInstall configuration finished.
    Checking if your kit is complete…
    Looks good
    Warning: prerequisite RT 3.004002 not found.
    Writing Makefile for RTFM
    rt:/usr/local/RTFM-2.4.2# make initdb
    -bash: make: command not found


Gary L. Bristol
CISSP, CRISC, RHCE
405-623-9503


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