at last were able to setup RT in Oracle 10g, after manually adding the initial records, scripts, etc. in the database. All went well except when I did few checking and found out I cannot actually add users even using the root with set SuperUser rights. Below are the errors Im getting whenever attempting to create users. Maybe some people already encountered same prob. Would really appreciate some suggestions that I might be missing in the configurations. Many thanks.
[Thu Aug 11 12:51:07 2005] [crit]: Couldn’t add the user to his own acl equivalence group: (/opt/rt3.4.2/lib/RT/Group_Overlay.pm:591)
[Thu Aug 11 12:51:07 2005] [crit]: Couldn’t stash the user in groupmembers (/opt/rt3.4.2/lib/RT/User_Overlay.pm:277)
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