in rt 2 go to the tickets table in your database and find the ticket that
was merged in. the effective id will be different from the id field (the
effecive id will be the id of the ticket that it was merged into.) to un
merge it change the effective id back to be the same as the id and it will
ticket 12 merged into ticket 14.
12 14 <----- Change this record so that 14 is 12
and it will be unmerged.
At 06:30 AM 6/13/2003, Ian Grant wrote:
If one accidentally merges one ticket with another, is there a way to
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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”