I’m trying to install RT 3.0.3 on RedHat 8.0 with postgres,
everything seems to build and install fine but when I try
to login via the web I can’t find a user/password that work.
The users table in the DB doesn’t have ‘rt_user’ listed, just
’root’ (and the two internal users, of course). I’ve tried
both (and others, including ‘postgres’, which owns the DB)
and all are rejected. I’ve definitely tried the $DatabaseUser
and $DatabasePassword I gave in the RT_SiteConfig.pm file.
All attempts give the “Error: Your username or password is
incorrect” message. I’ve not found anything logged anyway
that’s useful - in fact, I’ve found nothing logged at all
except the POST for the form.
What have I done wrong? What do I need to do differently?
Steve Wampler email@example.com
The gods that smiled on your birth are now laughing out loud.