Troubleshooting RT::Authen::ExternalAuth

RT Users
1

I’ve installed and configured RT::Authen::ExternalAuth for LDAP
support but it does not appear to be querying our LDAP server. I tried
setting LogToSyslog to ‘debug’ in RT_SiteConfig.pm but I’m not seeing
anything related to ExternalAuth in the log. Any ideas on how to start
troubleshooting?

Thanks-

Lee

2

Send the relevant RT_SiteConfig.pm portions to the list would be a good
place. I’d also set so the logging isn’t muddled with stuff from the
system logs.

Set($LogToFileNamed , “rt.log”);
Set($LogToFile , ‘debug’);

Darin Perusich
Email: Darin.Perusich@ctg.com
Office: 716-888-3690

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of Lee Hughes
Sent: Tuesday, December 28, 2010 7:49 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Troubleshooting RT::Authen::ExternalAuth

I’ve installed and configured RT::Authen::ExternalAuth for LDAP
support but it does not appear to be querying our LDAP server. I tried
setting LogToSyslog to ‘debug’ in RT_SiteConfig.pm but I’m not seeing
anything related to ExternalAuth in the log. Any ideas on how to start
troubleshooting?

Thanks-

Lee
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