Hi,
I just upgrade a test installation of RT2 from 1.3.47 to 1.3.70.
Upgrading went smoothly, my existing data is still there, and I
applied the DB change listed in 0000,8000,0000http://lists.fsck.com/pipermail/rt-
devel/2001-April/001065.html with no problem.
Problems occur whenever I hit /Admin/Queues/Modify - Mason
coughs up a lung (see below).
I originally thought that HTML::Mason v1.015 was causing
problems so I reverted back to 1.0 and restarted Apache. No dice;
any attempt to administer queues (view or change settings, or add
queues) throws this error.
I’m not averse to blowing away the current setup - this is a test
installation after all. I don’t know enough about Mason to know
where to start poking at this beast to make it go.
Thoughts?
– Bob
0100,0100,0100System error
while serving rt2.austin.excite.com /Admin/Queues/Modify.html
error while executing /Admin/Queues/Modify.html:
Undefined subroutine &HTML::Mason::Commands::UpdateRecordObject called at /u/rt/rt2/WebRT/data/obj/Admin/Queues/Modify.html line 54, < chunk 45.
HTML::Mason::Request::__ANON__('Undefined subroutine &HTML::Mason::Commands::UpdateRecordObject ...') called at /u/rt/rt2/WebRT/data/obj/Admin/Queues/Modify.html line 54
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xe0db4c)', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', 14, 'Enabled', ...) called at /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 657
HTML::Mason::Request::comp1('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 'HTML::Mason::Component::FileBased=HASH(0xe0db4c)', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', 14, ...) called at
/usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 576
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 'HTML::Mason::Component::FileBased=HASH(0xe0db4c)', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', 14, ...) called at
/usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 310
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xd80948)', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', 14, 'Enabled', ...) called at /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 657
HTML::Mason::Request::comp1('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 'HASH(0xdd4094)', 'HTML::Mason::Component::FileBased=HASH(0xd80948)', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', ...) called at
/usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 582
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 'HASH(0xdd4094)', 'HTML::Mason::Component::FileBased=HASH(0xd80948)', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', ...) called at
/usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 152
eval {...} called at /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 152
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', '/Admin/Queues/Modify.html', 'CommentAddress', 'boring-comment@rt2.austin.excite.com', 'Name', 'boring', 'DefaultDueIn', 14, ...) called at /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/ApacheHandler.pm
line 651
HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HASH(0x8d7d28)', 'Apache=SCALAR(0x4d5f14)', 'HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', undef) called at /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/ApacheHandler.pm line 322
eval {...} called at /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/ApacheHandler.pm line 322
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8d7d28)', 'Apache=SCALAR(0x4d5f14)') called at /u/rt/rt2/bin/webmux.pl line 144
RT::Mason::handler('Apache=SCALAR(0x4d5f14)') called at /dev/null line 0
eval {...} called at /dev/null line 0
backtrace: /Admin/Queues/Modify.html <<= /autohandler