Trouble with rt-mailgate

RT Users
1

Just about everything is working. However when sending mail that should
be processed, it just gets queued with exited with EX_TEMPF.

Running it from the command line results in:

cat sample.txt | /etc/smrsh/rt-mailgate --queue general --action
correspond --url http://…
RT server error.

The RT server which handled your email did not behave as expected. It
said:

Can’t locate object method “tmp_recycling” via package “MIME::Parser” at
/home/httpd/html/rt/lib/RT/EmailParser.pm line 618.

Stack:
[/home/httpd/html/rt/lib/RT/EmailParser.pm:618]
[/home/httpd/html/rt/lib/RT/EmailParser.pm:227]
[/home/httpd/html/rt/lib/RT/EmailParser.pm:179]
[/home/httpd/html/rt/lib/RT/EmailParser.pm:139]
[/home/httpd/html/rt/lib/RT/Interface/Email.pm:549]
[/home/httpd/html/rt/share/html/REST/1.0/NoAuth/mail-gateway:61]

Any suggestions?

Eric

2

This error message looks simular to one noted yesterday.

A one line patch was posted to list by Jessie earlier today.

Keith-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com on behalf of Eric Hunter
Sent: Wed 9/26/2007 3:25 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Trouble with rt-mailgate

Just about everything is working. However when sending mail that should
be processed, it just gets queued with exited with EX_TEMPF.

Running it from the command line results in:

cat sample.txt | /etc/smrsh/rt-mailgate --queue general --action
correspond --url http://…
RT server error.

The RT server which handled your email did not behave as expected. It
said:

Can’t locate object method “tmp_recycling” via package “MIME::Parser” at
/home/httpd/html/rt/lib/RT/EmailParser.pm line 618.

Stack:
[/home/httpd/html/rt/lib/RT/EmailParser.pm:618]
[/home/httpd/html/rt/lib/RT/EmailParser.pm:227]
[/home/httpd/html/rt/lib/RT/EmailParser.pm:179]
[/home/httpd/html/rt/lib/RT/EmailParser.pm:139]
[/home/httpd/html/rt/lib/RT/Interface/Email.pm:549]
[/home/httpd/html/rt/share/html/REST/1.0/NoAuth/mail-gateway:61]

Any suggestions?

Eric
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