Trouble logging in

RT Users
1

I can’t login to my RT system anymore.

This is what is in the apache 2 error_log -:

– [Tue Jun 06 14:46:52 2006] [notice] Apache configured – resuming normal
operations
[Tue Jun 06 14:46:53 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) started (pid 12330)
[Tue Jun 06 14:46:54 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) started (pid 13109)
[Tue Jun 06 14:46:55 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) started (pid 17435)
Out of memory!
[Tue Jun 06 14:47:08 2006] [error] [client 10.130.36.42] FastCGI: incomplete
headers (0 bytes) received from
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi”
[Tue Jun 06 14:47:08 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (pid 797)
terminated by calling exit with status ‘1’
[Tue Jun 06 14:47:08 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) restarted (pid 9081)

I am at a loss at to what is wrong here!

Any ideas ?

Regards

Steven Coutts B.Sc.(Hons) MBCS
scoutts@bcs.org.uk

PGP Public Key
http://stevec.couttsnet.com/scoutts.asc

2

Strange, just tried it again today and it let me log in, I then clicked on
a ticket and it started doing the internal server error again!

Now I can’t even get the login page to appear anymore.

Same thing in the logs -:

Out of memory!
[Wed Jun 07 14:00:29 2006] [error] [client 10.130.36.42] FastCGI:
incomplete headers (0 bytes) received from server
“/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi”
[Wed Jun 07 14:00:29 2006] [warn] FastCGI: server
“/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (pid 19050)
terminated by calling exit with status ‘1’
[Wed Jun 07 14:00:29 2006] [warn] FastCGI: server
“/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid 443)
restarted (pid 22329)

Anyone got any ideas about this please?On Tuesday 06 June 2006 14:48, Steven Coutts wrote:

I can’t login to my RT system anymore.

This is what is in the apache 2 error_log -:

– [Tue Jun 06 14:46:52 2006] [notice] Apache configured – resuming normal
operations
[Tue Jun 06 14:46:53 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) started (pid 12330)
[Tue Jun 06 14:46:54 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) started (pid 13109)
[Tue Jun 06 14:46:55 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) started (pid 17435)
Out of memory!
[Tue Jun 06 14:47:08 2006] [error] [client 10.130.36.42] FastCGI:
incomplete headers (0 bytes) received from
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi”
[Tue Jun 06 14:47:08 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (pid 797)
terminated by calling exit with status ‘1’
[Tue Jun 06 14:47:08 2006] [warn] FastCGI:
server “/var/www/localhost/rt-3.4.5/bin/mason_handler.fcgi” (uid 10001, gid
443) restarted (pid 9081)

I am at a loss at to what is wrong here!

Any ideas ?

Regards

–
Steven Coutts B.Sc.(Hons) MBCS
scoutts@bcs.org.uk

PGP Public Key
http://stevec.couttsnet.com/scoutts.asc

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Steven Coutts B.Sc.(Hons) MBCS
scoutts@bcs.org.uk

PGP Public Key
http://stevec.couttsnet.com/scoutts.asc