Hello RT users,
I am very new to RT, need your help badly.
Here is my situation:
I installed all the Perl modules, installed RT 4.4.2 Beta releases, I can bring up the standalone server. But I can’t seem to see to start RT with apache. Here is my configuration:
<VirtualHost 10.1.1.24:8080>
### Optional apache logs for RT
ErrorLog /opt/RT/var/log/apache2.error
TransferLog /opt/RT/var/log/apache2.access
LogLevel debug
AddDefaultCharset UTF-8
DocumentRoot "/opt/RT/4.4.2/share/html"
<Location />
<IfVersion >= 2.4>
Require all granted
</IfVersion>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
SetHandler modperl
PerlResponseHandler Plack::Handler::Apache2
PerlSetVar psgi_app /opt/RT/4.4.2/sbin/rt-server
</Location>
<Perl>
use Plack::Handler::Apache2;
Plack::Handler::Apache2->preload("/opt/RT/4.4.2/sbin/rt-server");
</Perl>
I tried the fastgd configuration as well:
#<VirtualHost 10.1.1.24:8080>
ErrorLog /opt/RT/var/log/apache2.error
TransferLog /opt/RT/var/log/apache2.access
LogLevel debug
ServerName 128.200.34.164
AddDefaultCharset UTF-8
ScriptAlias / /opt/RT/4.4.2/sbin/rt-server.fcgi
# Unset since we are using /rt, DocumentRoot “/opt/RT/4.4.2/share/html/”
DocumentRoot “/opt/RT/4.4.2/share/html”
#= 2.4>
Require all granted
#
#<IfVersion < 2.4> # For Apache 2.2
# Order allow,deny
# Allow from all
#
Options +ExecCGI
#AddHandler fastcgi-script fcgi
AddHandler fcgid-script fcgi
#
when i type 10.1.1.24:8080, I get nothing, blank page. apache error or access log does not report anything.
what am I doing wrong here? Below is my RTConfig file :
Set( $rtname, ‘myRT’);
Set($Organization, “example.test.com”);
Set($CorrespondAddress, ‘hpc-request’);
Set($CommentAddress, ‘hpc-request’);
Set($WebDomain, “10.1.1.24”);
Set($WebPort, 8080);
#Set($WebPath, “/rt”);
Set($Timezone, “US/Pacific”);
Set($DatabaseHost, “localhost”);
Set($DatabaseRTHost, “rtserver.test.com”);
Set($DatabasePassword, q{xxxxxxx});
Set($LogToSyslog, “error”);
Set($LogToSTDERR, “error”);
Set($OwnerEmail, ‘rtowner’);
Set($OverrideOutgoingMailFrom, {
‘Default’ => ‘rt-service@test.com’,
‘General’ => ‘rt-service@test.com’,
});
Please help!
Thanks.