Fresh off the Training class yesterday with Jesse I realized that my new
RT 3.8.1 install isn’t rendering the relationship graphs correctly. I
am able to see the graph link but it only displays a simple B&W graph,
when I select the various parameter checkboxes, I get nothing, and I get
several errors in /var/log/messages like this:
RT: Couldn’t find property handler for ‘CF’ and ‘Type of Request’
subkeys (/opt/rt3/bin/…/lib/RT/Graph/Tickets.pm:207)
RT: Couldn’t find property handler for ‘ReferredToBy’ and ‘’ subkeys
(/opt/rt3/bin/…/lib/RT/Graph/Tickets.pm:207)
RT: Couldn’t find property handler for ‘RefersTo’ and ‘’ subkeys
(/opt/rt3/bin/…/lib/RT/Graph/Tickets.pm:207)
I searched the list and found this link
t%20graph;#77362
<Carbon60: Cloud Consulting - Services and Solutions
et%20graph;%2377362> , so I tried installing perl-Graphviz, building
from source, via yum, all with no avail. I am running Centos 5.2
x86_64. Anybody have any ideas?
Can not reproduce this. Can you share more info about your setup?
Apache version, perl version, mod_perl or fcgi and other things?On Mon, Nov 3, 2008 at 6:47 PM, abaumbro abaumbro@canada.com wrote:
I’m seeing exactly the same problem with our test migration to 3.8.1 - did
you manage to resolve this?
Sean McCreadie wrote:
RT: Couldn’t find property handler for ‘CF’ and ‘Type of Request’
subkeys (/opt/rt3/bin/…/lib/RT/Graph/Tickets.pm:207)
This is a test migration from RT 3.4.5 - we did do the double-step database
upgrade, and aren’t experiencing any other problems. The symptoms are
exactly as identified by Sean McCreadie.
Anything else you need to know?
Alan.
Ruslan Zakirov-2 wrote:
Can not reproduce this. Can you share more info about your setup?
Apache version, perl version, mod_perl or fcgi and other things?