Tree queue

Hi,

Is there a way to create tree queue.
We will have to manage hundreds of queue and we realy need a tree.

Thank’s for your answer.

Alain

Hi,

I’ve wrote a bit of code in order to have inheritance in queues;
this could help you having hundreds of queues and manage them by using a
tree.

Tell me if you’re interested.
Things inherited :

  • CF,
  • group rights,
  • templates.

Not inherited (but could be, actually it’s a choice) : scrips

Le 17/06/2015 08:37, Alain Le Drezen a écrit :

Hi,

Is there a way to create tree queue.
We will have to manage hundreds of queue and we realy need a tree.

Thank’s for your answer.

Alain

Easter-eggs Spécialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
emanganneau@easter-eggs.com - http://www.easter-eggs.com

Hi,

I’ve wrote a bit of code in order to have inheritance in queues;
this could help you having hundreds of queues and manage them by using
a tree.

Tell me if you’re interested.
Things inherited :

  • CF,
  • group rights,
  • templates.

Not inherited (but could be, actually it’s a choice) : scrips
I’m not the OP but I’m interested in it. Have trying to fit some
processes of ours into RT but having inheritance would probably make it
practical.

TIA,

Joop

Sounds very intriguing to me too. So color me interested :slight_smile:

Regards,

Aaron Guise

Hi,

I’ve wrote a bit of code in order to have inheritance in queues;
this could help you having hundreds of queues and manage them by using a
tree.

Tell me if you’re interested.
Things inherited :

  • CF,
  • group rights,
  • templates.

Not inherited (but could be, actually it’s a choice) : scrips

Le 17/06/2015 08:37, Alain Le Drezen a écrit :

Hi,

Is there a way to create tree queue.
We will have to manage hundreds of queue and we realy need a tree.

Thank’s for your answer.

Alain


Easter-eggs Spécialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
emanganneau@easter-eggs.com - http://www.easter-eggs.com

Ok, here it comes.
Be gentle, for I was discovering RT by the time :slight_smile:

There is still a pb : for CFs ans scrip you have to set "Apply to"
because the General case wont work, unless you make your queue inherits
from General.

I use Attributes to store data (parents) because one of the goal was to
make the less change to the core.

Comments welcome !

Regards,Le 29/07/2015 02:42, Aaron Guise a écrit :

Sounds very intriguing to me too. So color me interested :slight_smile:

Regards,

Aaron Guise

*07 850 3231
027 704 5306
aaron@guise.net.nz <mailto:aaron@guise.net.nz>
*
<http://nz.linkedin.com/pub/aaron-guise/35/953/b86>

Easter-eggs Spécialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
emanganneau@easter-eggs.com - http://www.easter-eggs.com

queue_inheritance.tgz (3.23 KB)

Forgot share/html/Admin/Queues/Modify.html

Easter-eggs Spécialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
emanganneau@easter-eggs.com - http://www.easter-eggs.com

Modify.html (10.5 KB)

Found a bug in Record_Local.pm, leading misbehavior of Articles and Topics.

Here is the code.Le 29/07/2015 06:21, Emmanuel Manganneau a écrit :

Forgot share/html/Admin/Queues/Modify.html

Easter-eggs Spécialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
emanganneau@easter-eggs.com - http://www.easter-eggs.com

Record_Local.pm (2.16 KB)