Does anyone know if there is a utility to transfer all the tickets
from a particular queue in one RT instance to another queue in a
different instance on a different server?
Ray Horne
Cambridge University Library
Does anyone know if there is a utility to transfer all the tickets
from a particular queue in one RT instance to another queue in a
different instance on a different server?
I have an outstanding task to do this for a few of our queues, to
support a project which has moved away from our department.
I was originally going to hack rt2tort3 and do this as part of our
rt2 to rt3 migration, but I didn’t want to ship them the whole dump.
Instead I found http://wiki.bath.ac.uk/display/rt/Import+and+Export
which looks suitable for both my and your purposes, but I have not
yet got round to trying it out.
Dominic Hargreaves, Systems Development and Support Team
Computing Services, University of Oxford
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