Tools/Report: 4 hours added to time repeatedly

RT Users
1

Using security-patched RT 3.8.7

Any help would be appreciated. Looks like a bug to me.

Go to Tools → Report → Created in date range

Queue: -
Tickets created after: 2011-04-20
Tickets created before: 2011-04-28
Submit

Screen shows:

[ Results here ]

Queue: -
Tickets created after: 2011-04-20 04:00:00
Tickets created before: 2011-04-20 04:00:00

Change Queue to something
Submit

Screen shows:

[ Results here ]

Queue: MyQueue
Tickets created after: 2011-04-20 08:00:00
Tickets created before: 2011-04-20 08:00:00

Click ‘Submit repeatedly’ and watch the hours go up by
4 each time.

2

Using security-patched RT 3.8.7

This is fixed in RT 3.8.8.

  • Alex