To Remove RT Default Logo

Hello All,

I am very new in RT. I would like to know that how we can remove the RT
logo from the bottom of the page.

Thanks
Brajesh

Hi,

That’s part of the theme, you can find the themes in this directory:

/opt/rt4/share/html/NoAuth/css

If you want to change the theme then I’d suggest copying the base theme
(aileron is the default of RT4) and creating a new one, that way an update
won’t break your changes.

– Bart

Op 15 februari 2012 10:43 schreef brajesh kumar sharma <
brajesh.bangalore@gmail.com> het volgende:

*Best to keep mailing towards rt-users instead of me personally :wink:

– BartOp 15 februari 2012 13:43 schreef Bart bart@pleh.info het volgende:

I’m afraid I don’t have a nice document for the overall configuration.

In regards to the e-mail, you have to make sure that the local
sendmail/postfix configuration knows how to send e-mails.
In our case we’ve setup Exim to send mail to a smarthost, this can be done
with all mail systems. (I assume you have a working mailserver somewhere,
basically the Linux installation needs to send it’s mail to this mailserver)

After that RT should be able to send e-mails.

Also, theres a basic requirement before the application sends e-mail:

  • Make a user
  • Make a group and add a user to that group
  • Make a queue (use the default), add the group to the queue

I believe it was something like that as a bare minimum of the RT
configuration before it will send e-mails.

– Bart

Op 15 februari 2012 13:31 schreef brajesh kumar sharma <
brajesh.bangalore@gmail.com> het volgende:

Hi Bart,

Thanks for the quick response. I will check it. Actually I have installed
RT 4.0.5 on my linux FC11 machine. And now I have to do the configuration
part. Do u have any such documents that it will be helpful for the all
basic required configurations. And also mails are not going if I am
creating a new Ticket. Please help on this. Overall I want to say that this
tool needs for me for only to create tickets.

Thanks
Brajesh

On Wed, Feb 15, 2012 at 5:50 PM, Bart bart@pleh.info wrote:

Hi,

That’s part of the theme, you can find the themes in this directory:

/opt/rt4/share/html/NoAuth/css

If you want to change the theme then I’d suggest copying the base theme
(aileron is the default of RT4) and creating a new one, that way an update
won’t break your changes.

– Bart

Op 15 februari 2012 10:43 schreef brajesh kumar sharma <
brajesh.bangalore@gmail.com> het volgende:

Hello All,

I am very new in RT. I would like to know that how we can remove the RT
logo from the bottom of the page.

Thanks
Brajesh


RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

I am very new in RT. I would like to know that how we can remove the RT logo from the bottom
of the page.

Use the RT Theme editor, available to SuperUsers such as root under
the Tools ->Configuration -> Tools menu.

-kevin