Hi all–
I have some problems with timezones and two immediate questions:
-
is it true that all SetXXX methods of the Ticket class expect the time
in GMT (and do not use the $Timezone configuration to convert to GMT internally)? -
Is there a way to have RT using local time for the log messages? lib/RT.pm
seems to make that impossible since it uses gmtime( time() ) to create the
time string for the log entry.
Before I change the sources, I’d like to know if there is a way to configure this. -
Is it possible to set a user’s time zone? My RT users work in different time zones
and it would be nice if everyone would see the times in the Web-UI in her own
timezione.
Thanks for any help.
Jan
Jan Algermissen http://www.topicmapping.com
Consultant & Programmer http://www.gooseworks.org