Timezone Issue

Good Day,

I am running RT 4.2.12. The system clock is in GMT, and all messages are
logged in GMT. It is running Ubuntu 14.04.3 LTS. We are running Apache2
with modperl. The timezone, in RT_SiteConfig, is set to "America/New_York"
which exists in /usr/share/zoneinfo.

However, whatever a user sets their timezone to (we have users all over
the world) it still shows as GMT for them.

I have tried setting my timezone (in About Me) to America/New_York,
EST5EDT and EST. No matter what, I still see GMT.

Anyone thoughts are appreciated.

-Matt

Hi,

it’s actually in the documentation:
https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_perl-2.xx

Best is to switch from mod_perl to mod_fastcgi.

Also have a look here:
https://www.bestpractical.com/docs/rt/4.2/customizing/timezones_in_charts.html

ChrisAm 01.02.2016 um 18:38 schrieb Matt Brennan:

Good Day,

I am running RT 4.2.12. The system clock is in GMT, and all messages
are logged in GMT. It is running Ubuntu 14.04.3 LTS. We are running
Apache2 with modperl. The timezone, in RT_SiteConfig, is set to
"America/New_York" which exists in /usr/share/zoneinfo.

However, whatever a user sets their timezone to (we have users all
over the world) it still shows as GMT for them.

I have tried setting my timezone (in About Me) to America/New_York,
EST5EDT and EST. No matter what, I still see GMT.

Anyone thoughts are appreciated.

-Matt

I feel dumb for missing that now. Thanks.On Tue, Feb 2, 2016 at 2:22 AM, Christian Loos cloos@netcologne.de wrote:

Hi,

it’s actually in the documentation:
https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_perl-2.xx

Best is to switch from mod_perl to mod_fastcgi.

Also have a look here:

https://www.bestpractical.com/docs/rt/4.2/customizing/timezones_in_charts.html

Chris

Am 01.02.2016 um 18:38 schrieb Matt Brennan:

Good Day,

I am running RT 4.2.12. The system clock is in GMT, and all messages
are logged in GMT. It is running Ubuntu 14.04.3 LTS. We are running
Apache2 with modperl. The timezone, in RT_SiteConfig, is set to
"America/New_York" which exists in /usr/share/zoneinfo.

However, whatever a user sets their timezone to (we have users all
over the world) it still shows as GMT for them.

I have tried setting my timezone (in About Me) to America/New_York,
EST5EDT and EST. No matter what, I still see GMT.

Anyone thoughts are appreciated.

-Matt